Debit Account

Contact Us

We’re here to help. Our customer service representatives are happy to answer any questions you may have about your All-Access Account.

Email us

Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service. Other inquiries can be sent to customerservice@netspendallaccess.com.

Call Us

For Customer Service, please call the phone number on the back of your All-Access Debit Card.

M–F 8AM–10PM Central
Sat. & Sun. 8AM-8PM Central

Mail us

Netspend Corporation
PO Box 2136
Austin, TX 78768-2136

Please note: We cannot accept cash or checks via mail.

Your funds on deposit are FDIC insured up to $250,000 through your issuing bank, subject to aggregation of all funds held on deposit.

contact disclosures

Text: IMPORTANT INFORMATION FOR OPENING A NEW DEPOSIT ACCOUNT: To help the federal government ﬁght the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identiﬁes each person who opens an Account. WHAT THIS MEANS FOR YOU: When you open an Account, we will ask for your name, address, date of birth, and your government ID number. We may also ask to see a copy of your driver's license or other documents at any time. All Accounts are opened subject to our ability to verify your identity by requiring acceptable types of identiﬁcation. We may validate the information you provide us to ensure we have a reasonable belief of your identity. If we are not able to verify your identity to our satisfaction, we will not open your Account or we may close the Account if it was previously funded. Your Account is subject to fraud prevention restrictions at any time, with or without notice.

_global bank-account disclosures

Text

The Netspend® All-Access® Account is established by Pathward, National Association, Member FDIC. Netspend is a service provider to Pathward, N.A. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

Netspend® All-Access® is a deposit account that is offered by Republic Bank & Trust Company, Member FDIC. Netspend is a service provider to Republic Bank & Trust Company. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Fees, terms and conditions apply.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Card may be used everywhere Debit Mastercard is accepted.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

All trademarks and brand names belong to their respective owners. Use of these trademarks and brand names do not represent endorsement by or association with this card program. All rights reserved.

© 2022 Netspend Corporation. All rights reserved worldwide. Netspend is the federally registered U.S. service mark of Netspend Corporation. All other trademarks and service marks belong to their owners.